about/en/contact.wml
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 ## translation metadata
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 # Revision: $Revision$
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 # Translation-Priority: 3-low
 
 #include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"
 
 <div id="content" class="clearfix">
 	<div id="breadcrumbs">
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     <a href="<page index>">Home &raquo; </a>
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     <a href="<page about/overview>">About &raquo; </a>
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     <a href="<page about/contact>">Contact</a>
   </div>
   <div id="maincol">
     <h2>Tor: Contact</h2>
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     <ul>
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     <li><a href="#support">Support</a></li>
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     <li><a href="#irc">IRC</a></li>
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     <li><a href="#twitter">Twitter</a></li>
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     <li><a href="#email">Email</a></li>
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     <li><a href="#mail">Mailing Address</a></li>
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     <li><a href="#security">Security Issues</a></li>
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     </ul>
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     <a id="support"></a>
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     <h3><a class="anchor" href="#support">Support</a></h3>
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     <!--
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      <p><i>help@rt.torproject.org</i> is the address to use for
     questions about all things Tor, volunteering, and offering
     resources. This is best effort service with no guarantees. We
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     generally respond within 48 hours. For support in other languages,
     try:</p>
 
     <ul>
       <li><i>help-ar@rt.torproject.org</i> for Arabic</li>
       <li><i>help-es@rt.torproject.org</i> for Spanish</li>
       <li><i>help-fa@rt.torproject.org</i> for Farsi</li>
       <li><i>help-fr@rt.torproject.org</i> for French</li>
       <li><i>help-zh@rt.torproject.org</i> for Mandarin</li>
     </ul>
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     -->
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     <p>If you have questions about using Tor:</p>
     <ol>
     <li>Read through the <a href="<page docs/faq>">FAQ</a> and the
     <a href="<page docs/documentation>">documentation</a>.</li>
     <li>See if your question is asked or answered on our
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     <a href="https://tor.stackexchange.com/">StackExchange page</a>. If
     it isn't, please consider asking it there! Then everybody else can
     benefit from your question and the answer to it.</li>
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     <li>Join the <a href="#irc">#tor irc channel</a>, state the issue,
     and wait patiently for help.</li>
     <li>Read through the archives of the
     <a href="<page docs/documentation>#MailingLists">mailing lists</a>
     to see if anybody else has raised your issue recently. Note that
     you need to subscribe to the mailing lists before you can post.</li>
     </ol>
 
     <p>If you find your answer, please stick around to contribute back
     and help others who were once in your position.</p>
 
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     <a id="irc"></a>
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     <h3><a class="anchor" href="#irc">IRC</a></h3>
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     <p>Tor users and developers can also be found in the following channels on <a
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     href="https://www.oftc.net/">OFTC</a>:</p>
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     <ul>
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       <li><i>#tor</i> - For questions about using Tor (as a client, as
       a relay, as an onion service). Having trouble running Tor or have
       a question for other Tor users? Then this is the spot for you.</li>
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       <li><i>#tor-dev</i> - Channel for people who want to do development.
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       Discussions about Tor-related coding, protocols, and <a href="<page
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       getinvolved/volunteer>">project ideas</a> are all welcome.</li>
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       <li><i>#tor-project</i> - Organization discussions unrelated to
       software development. A great place to discuss Tor community events,
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       outreach, translation, or website improvements.</li>
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     </ul>
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     <a id="twitter"></a>
     <h3><a class="anchor" href="#twitter">Twitter</a></h3>
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     <p>Follow us on Twitter:
 	<ul>
 	  <li>English account: <a href="https://twitter.com/TorProject">@TorProject</a></li>
     	  <li>Farsi (Persian) account: <a href="https://twitter.com/torproject_fa">@TorProject_fa</a></li>
 	</ul>
     </p>
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     <a id="email"></a>
     <h3><a class="anchor" href="#email">Email</a></h3>
     <p>If you have Tor questions, please try to help yourself via the
     above support venues. Please don't use these contact addresses
     for helpdesk or user requests &mdash; we all get too much mail and
     we won't be able to help you there.</p>
 
     <ul>
       <li><i>donations@torproject.org</i> is for questions and comments about <a
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       href="https://donate.torproject.org">getting money to the developers</a>. More
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       donations means <a href="<page docs/faq>#Funding">more
       Tor</a>. We're happy to help think about creative ways for you
       to contribute.</li>
       <li><i>execdir@torproject.org</i> is for questions and comments about
       Tor the non-profit corporation: trademark questions, affiliation
       and coordination, major gifts, contract inquiries, licensing and
       certification, etc.</li>
     </ul>
 
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     <a id="mail"></a>
     <h3><a class="anchor" href="#mail">Mailing Address</a></h3>
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     <p>Should you need to reach us via old-fashioned mail, our mailing
     address is:</p>
 <address>The Tor Project<br>
 217 1st Ave South #4903<br>
74c06109
 Seattle, WA 98194 USA<br><br>
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 </address>
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     <a id="security"></a>
     <h3><a class="anchor" href="#security">Security Issues</a></h3>
     <p>If you found a security issue in one of our projects or our
     infrastructure, please email the respective maintainer. You can find
     their GPG fingerprint/key on our <a
     href="https://db.torproject.org">developer ldap search page</a>. Due
     to the many different projects we have, we do not offer a single
     list for security issues.
 
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