about/en/contact.wml
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 #include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"
 
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     <a href="<page index>">Home &raquo; </a>
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     <a href="<page about/overview>">About &raquo; </a>
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     <a href="<page about/contact>">Contact</a>
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     <h2>Tor: Contact</h2>
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     <p>First, if you have a problem or question about using Tor, go look at the <a href="<page docs/documentation>#Support">Support section</a> for how to proceed. The Tor developers spend most of their time developing Tor, and there are no people devoted to user support, so try to help yourself before <a href="<page docs/faq>#SupportMail">politely trying to find a volunteer</a>.</p>
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     <p>If you really do need to reach us, here are some approaches. All
     of these addresses are @torproject.org. Note that in practice most of
     them go to the same small group of people, so please be patient and <a
     href="http://www.catb.org/~esr/faqs/smart-questions.html">helpful</a>,
     and please make sure to write your mail in English.</p>
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     <ul>
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       <li><i>tor-assistants</i> is the catch-all address for
       everything. If you'd like to ask a more directed question, please
       see the descriptions below.</li>
       <li><i>tor-ops</i> gets to the people who manage the directory
       authorities. Use this if you run a Tor relay and have a question
       or problem with your relay.</li>
       <li><i>tor-webmaster</i> can fix typos on the website, change wrong
       statements or directions on the website, and add new sections and
       paragraphs that you send us. You might want to make a draft of
       your new sections on <a href="<wiki>">the Tor wiki</a> first.</li>
       <li><i>tor-volunteer</i> wants to hear about your
       documents, patches, testing, experiences with supporting
       applications, and so forth inspired by our <a href="<page
       getinvolved/volunteer>">volunteer page</a> (or other problems
       you've fixed or documented about using Tor). There's no need
       to mail us before you start working on something -- like all
       volunteer Internet projects, we hear from a lot of excited people
       who vanish soon after, so we are most interested in hearing about
       actual progress.</li>
       <li><i>tor-translation</i> can put new <a href="<page
       getinvolved/translation>">website translations</a> into place,
       and help answer questions about existing and new translations.</li>
       <li><i>tordnsel</i> is the alias for the people responsible for
       the tordns exitlist.</li>
       <li><i>donations</i> is for questions and comments about <a
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       href="<page donate/donate>">getting money to the developers</a>. More
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       donations means <a href="<page docs/faq>#Funding">more
       Tor</a>. We're happy to help think about creative ways for you
       to contribute.</li>
       <li><i>execdir</i> is for press/media, questions and comments about
       Tor the non-profit corporation: trademark questions, affiliation
       and coordination, major gifts, contract inquiries, licensing and
       certification, etc.</li>
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     </ul>
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