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be more explicit that users should ask questions on stackexchange
Roger Dingledine
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3af25354c
at 2016-04-17 07:12:00
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## translation metadata # Revision: $Revision$ # Translation-Priority: 3-low #include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8" <div id="content" class="clearfix"> <div id="breadcrumbs"> <a href="<page index>">Home » </a> <a href="<page about/overview>">About » </a> <a href="<page about/contact>">Contact</a> </div> <div id="maincol"> <h2>Tor: Contact</h2> <ul> <li><a href="#support">Support</a></li> <li><a href="#email">Email</a></li> <li><a href="#irc">IRC</a></li> <li><a href="#twitter">Twitter</a></li> <li><a href="#mail">Mailing Address</a></li> <li><a href="#security">Security Issues</a></li> </ul> <a id="support"></a> <h3><a class="anchor" href="#support">Support</a></h3> <!-- <p><i>help@rt.torproject.org</i> is the address to use for questions about all things Tor, volunteering, and offering resources. This is best effort service with no guarantees. We generally respond within 48 hours. For support in other languages, try:</p> <ul> <li><i>help-ar@rt.torproject.org</i> for Arabic</li> <li><i>help-es@rt.torproject.org</i> for Spanish</li> <li><i>help-fa@rt.torproject.org</i> for Farsi</li> <li><i>help-fr@rt.torproject.org</i> for French</li> <li><i>help-zh@rt.torproject.org</i> for Mandarin</li> </ul> --> <p>If you have questions about using Tor:</p> <ol> <li>Read through the <a href="<page docs/faq>">FAQ</a> and the <a href="<page docs/documentation>">documentation</a>.</li> <li>See if your question is asked or answered on our <a href="https://tor.stackexchange.com/">StackExchange page</a>. If it isn't, please consider asking it there! Then everybody else can benefit from your question and the answer to it.</li> <li>Join the <a href="#irc">#tor irc channel</a>, state the issue, and wait patiently for help.</li> <li>Read through the archives of the <a href="<page docs/documentation>#MailingLists">mailing lists</a> to see if anybody else has raised your issue recently. Note that you need to subscribe to the mailing lists before you can post.</li> </ol> <p>If you find your answer, please stick around to contribute back and help others who were once in your position.</p> <a id="email"></a> <h3><a class="anchor" href="#email">Email</a></h3> <p>If you have Tor questions, please try to help yourself via the above support venues. Please don't use these contact addresses for helpdesk or user requests — we all get too much mail and we won't be able to help you there.</p> <ul> <li><i>donations@torproject.org</i> is for questions and comments about <a href="<page donate/donate>">getting money to the developers</a>. More donations means <a href="<page docs/faq>#Funding">more Tor</a>. We're happy to help think about creative ways for you to contribute.</li> <li><i>press@torproject.org</i> is for press/media.</li> <li><i>execdir@torproject.org</i> is for questions and comments about Tor the non-profit corporation: trademark questions, affiliation and coordination, major gifts, contract inquiries, licensing and certification, etc.</li> </ul> <a id="irc"></a> <h3><a class="anchor" href="#irc">IRC</a></h3> <p>Tor users and developers can also be found in the following channels on <a href="http://www.oftc.net/oftc/">OFTC</a>:</p> <ul> <li><i>#tor</i> - For questions about using Tor (as a client, as a relay, as an onion service). Having trouble running Tor or have a question for other Tor users? Then this is the spot for you.</li> <li><i>#tor-dev</i> - Channel for people who want to do development. Discussions about Tor-related coding, protocols, and <a href="<page getinvolved/volunteer>">project ideas</a> are all welcome.</li> <li><i>#tor-project</i> - Organization discussions unrelated to software development. A great place to discuss Tor community events, outreach, translation, or website improvements.</li> </ul> <a id="twitter"></a> <h3><a class="anchor" href="#twitter">Twitter</a></h3> <p>Follow us on Twitter: <ul> <li>English account: <a href="https://twitter.com/TorProject">@TorProject</a></li> <li>Farsi (Persian) account: <a href="https://twitter.com/torproject_fa">@TorProject_fa</a></li> </ul> </p> <a id="mail"></a> <h3><a class="anchor" href="#mail">Mailing Address</a></h3> <p>Should you need to reach us via old reliable mail, our mailing address is: <p>The Tor Project, Inc<br> 7 Temple Street, Suite A<br> Cambridge, MA 02139-2403 USA</p> </p> <a id="security"></a> <h3><a class="anchor" href="#security">Security Issues</a></h3> <p>If you found a security issue in one of our projects or our infrastructure, please email the respective maintainer. You can find their GPG fingerprint/key on our <a href="https://db.torproject.org">developer ldap search page</a>. Due to the many different projects we have, we do not offer a single list for security issues. </div> <!-- END MAINCOL --> <div id = "sidecol"> #include "side.wmi" #include "info.wmi" </div> <!-- END SIDECOL --> </div> <!-- END CONTENT --> #include <foot.wmi>