about/en/contact.wml (666584688) - tor-webwml.git

contact.wml

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#include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"

<div id="content" class="clearfix">
	<div id="breadcrumbs">
    <a href="<page home>">Home &raquo; </a>
    <a href="<page about/about>">About &raquo; </a>
    <a href="<page about/contact>">Contact</a>
  </div>
  <div id="maincol">
    <h2>Tor: Contact</h2>

<p>First, if you have a problem or question about using Tor, go look at the <a href="<page docs/documentation>#Support">Support section</a> for how to proceed. The Tor developers spend most of their time developing Tor, and there are no people devoted to user support, so try to help yourself before <a href="<page docs/faq>#SupportMail">politely trying to find a volunteer</a>.</p>

<p>If you really do need to reach us, here are some approaches. All of these addresses are @torproject.org. Note that in practice most of them go to the same small group of people, so please be patient and <a href="http://www.catb.org/~esr/faqs/smart-questions.html">helpful</a>, and please make sure to write your mail in English.</p>

<ul>
      <li><tt>tor-assistants</tt> is the catch-all address for everything. If you'd like to ask a more directed question, please see the descriptions below.</li>
      <li><tt>tor-ops</tt> gets to the people who manage the directory authorities. Use this if you run a Tor relay and have a question or problem with your relay.</li>
      <li><tt>tor-webmaster</tt> can fix typos on the website, change wrong statements or directions on the website, and add new sections and paragraphs that you send us. You might want to make a draft of your new sections on <a href="https://trac.torproject.org/projects/tor/wiki">the Tor wiki</a> first.</li>
      <li><tt>tor-volunteer</tt> wants to hear about your documents, patches, testing, experiences with supporting applications, and so forth inspired by our <a href="<page getinvolved/volunteer>">volunteer page</a> (or other problems you've fixed or documented about using Tor). There's no need to mail us before you start working on something -- like all volunteer Internet projects, we hear from a lot of excited people who vanish soon after, so we are most interested in hearing about actual progress.</li>
      <li><tt>tor-translation</tt> can put new <a href="<page getinvolved/translation>">website translations</a> into place, and help answer questions about existing and new translations.</li>
      <li><tt>tordnsel</tt> is the alias for the people responsible for the tordns exitlist.</li>
      <li><tt>donations</tt> is for questions and comments about <a href="<page donate/donate>">getting money to the developers</a>. More donations means <a href="<page docs/faq>#Funding">more Tor</a>. We're happy to help think about creative ways for you to contribute.</li>
      <li><tt>execdir</tt> is for press/media, questions and comments about Tor the non-profit corporation: trademark questions, affiliation and coordination, major gifts, contract inquiries, licensing and certification, etc.</li>
    </ul>
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