en/contact.wml (15d0c92fc) - tor-webwml.git

contact.wml

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# Revision: $Revision$
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#include "head.wmi" TITLE="Tor: Contact" CHARSET="UTF-8"

<h2>Tor: Contact</h2>

<div class="underline"></div>

<div class="sidebar">
<h3>With the Press or Media?</h3>
<a href="<page press/index>">See our Press page</a>
</div>

<p>First, if you have a problem or question about using Tor, go
look at the <a href="<page documentation>#Support">Support section</a>
for how to proceed. The Tor developers spend most of
their time developing Tor, and there are no people devoted
to user support, so try to help yourself before <a
href="<page faq>#SupportMail">politely trying to find a volunteer</a>.</p>

<p>If you really do need to reach us, here are some approaches. All
of these addresses are @torproject.org. Note that in practice most of
them go to the same small group of people, so please be patient and <a
href="http://www.catb.org/~esr/faqs/smart-questions.html">helpful</a>,
and please make sure to write your mail in English.</p>

<ul>
<li><tt>tor-assistants</tt> is the catch-all address for everything. If
you'd like to ask a more directed question, please see the descriptions
below.</li>
<li><tt>tor-ops</tt> gets to the people who manage the directory
authorities. Use this if you run a Tor relay and have a question or
problem with your relay.</li>
<li><tt>tor-webmaster</tt> can fix typos on the website, change wrong
statements or directions on the website, and add new sections and
paragraphs that you send us. You might want to make a draft of your new
sections on <a href="https://wiki.torproject.org/noreply/TheOnionRouter">the
Tor wiki</a> first.</li>
<li><tt>tor-volunteer</tt> wants to hear about your documents, patches,
testing, experiences with supporting applications, and so forth inspired
by our <a href="<page volunteer>">volunteer page</a> (or other problems
you've fixed or documented about using Tor). There's no need
to mail us before you start working on something -- like all volunteer
Internet projects, we hear from a lot of excited people who vanish soon
after, so we are most interested in hearing about actual progress.</li>
<li><tt>tor-translation</tt> can put new <a href="<page
translation>">website translations</a> into place, and help answer
questions about existing and new translations.</li>
<li><tt>tordnsel</tt> is the alias for the people responsible for the 
tordns exitlist.</li>
<li><tt>donations</tt> is for questions and comments about <a href="<page
donate>">getting money to the developers</a>. More donations means <a
href="<page faq>#Funding">more Tor</a>. We're happy to help think about
creative ways for you to contribute.</li>
<li><tt>execdir</tt> is for press/media, questions and comments about Tor the
non-profit corporation: trademark questions, affiliation and coordination,
major gifts, contract inquiries, licensing and certification, etc.</li>
</ul>

</div>

#include <foot.wmi>

tor-webwml.git

move tor-assistants to the top of the list since most people ignore the descriptions anyway.