about/en/contact.wml (ea4d0ed6f) - tor-webwml.git

contact.wml

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#include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"

<div id="content" class="clearfix">
	<div id="breadcrumbs">
    <a href="<page index>">Home &raquo; </a>
    <a href="<page about/overview>">About &raquo; </a>
    <a href="<page about/contact>">Contact</a>
  </div>
  <div id="maincol">
    <h2>Tor: Contact</h2>
    <ul>
    <li><a href="#support">Support</a></li>
    <li><a href="#email">Email</a></li>
    <li><a href="#identica">Identi.ca</a></li>
    <li><a href="#irc">IRC</a></li>
    <li><a href="#livechat">Live Chat</a></li>
    <li><a href="#sms">SMS/Text Messaging</a></li>
    <li><a href="#phone">Telephone</a></li>
    </ul>

<a id="support"></a>
    <h3><a class="anchor" href="#support">Support</a></h3>

<p><i>help@rt.torproject.org</i> is the address to use for Tor support
      requests. This is staffed for helping people with questions about
      all things Tor. This is best effort service with no guarantees. We
      generally respond within 24 hours.</p>

<a id="email"></a>
    <h3><a class="anchor" href="#email">Email</a></h3>
    <i>tor-assistants@torproject.org</i> is the catch-all address for
    everything else. It can be used for reaching people working on Tor.
    Please email <ew>help@rt.torproject.org</em> for support or help questions.

A few other addresses are more specific:

<ul>
      <li><i>tor-translation@lists.torproject.org</i> can put new <a
      href="<page getinvolved/translation>">website translations</a>
      into place, and help answer questions about existing and
      new translations.</li>
      <li><i>donations@torproject.org</i> is for questions and comments about <a
      href="<page donate/donate>">getting money to the developers</a>. More
      donations means <a href="<page docs/faq>#Funding">more
      Tor</a>. We're happy to help think about creative ways for you
      to contribute.</li>
      <li><i>execdir@torproject.org</i> is for press/media, questions and comments about
      Tor the non-profit corporation: trademark questions, affiliation
      and coordination, major gifts, contract inquiries, licensing and
      certification, etc.</li>
    </ul>

<a id="identica"></a>
    <h3><a class="anchor" href="#identica">Identi.ca</a></h3>
    <p>Contact us via our microblogging Identi.ca account <a
    href="https://identi.ca/torproject">@torproject</a>.</p>

<a id="irc"></a>
    <h3><a class="anchor" href="#irc">IRC</a></h3>
    <p>Tor users and developers can also be found in the following channels on <a
    href="http://www.oftc.net/oftc/">OFTC</a>:</p>

<ul>
      <li><i>#tor</i> - User and relay operation discussions. Having trouble
      running Tor or a question for other Tor users? Then this is the spot for
      you.</li>
      <li><i>#tor-dev</i> - Channel for people who want to do development.
      Discussions about Tor-related coding, protocols, and <a href="<page
      getinvolved/volunteer>">project ideas</a> are all welcome.</li>
      <li><i>#nottor</i> - This is where Tor people hang out to talk about
      stuff that is not related to Tor.</li>
    </ul>

<a id="livechat"></a>
    <h3><a class="anchor" href="#livechat">Live Chat</a></h3>
    <p>Tor is experimenting with live chat (XMPP/Jabber/GChat), Voice over
    IP (VOIP), VOIP+ZRTP, SIP, Video, and desktop sharing through the <a
    href="http://jitsi.org/">Jitsi Open Source Communicator</a>. Contact
    us at <em>torproject@jit.si</em> for live help, questions, or
    feedback. This address does not receive emails, only XMPP and VOIP.</p>

<p>Our OTR fingerprint is F624A3 158D22 19F48E E28A73 09F527 1AD5DF 668D.
    Learn more about <a
    href="http://www.cypherpunks.ca/otr/">Off-the-Record</a>
    Messenging.</p>

<a id="sms"></a>
    <h3><a class="anchor" href="#sms">SMS/Text Messaging</a></h3>
    <p>We've started an experimental SMS/Text Messaging contact
    system. The following number can receive SMS/Text Messages from
    anywhere: +15088010746. Please be aware that your phone company and
    ours (and everyone in between) could see the messages.</p>

<a id="phone"></a>
    <h3><a class="anchor" href="#phone">Telephone</a></h3>
    <p>If none of the above appeal to you, calling +1-781-948-1982
    will reach the Tor office. Should there be no answer, please leave
    a message with a way to reach you. Please be aware that your phone
    company and ours (and everyone in between) could listen to the
    call. Please email <em>help@rt.torproject.org</em> for support.</p>

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tor-webwml.git

update the contact to highlight help@rt.