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faq-abuse.wml
and link some sandbox stuff to the svnsandbox instead
Roger Dingledine
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## translation metadata # Revision: $Revision$ #include "head.wmi" TITLE="Abuse FAQ for Server Operators" <div class="main-column"> <!-- PUT CONTENT AFTER THIS TAG --> <h2>Abuse FAQ for Tor Server Operators</h2> <hr /> <a id="WhatAboutCriminals"></a> <h3><a class="anchor" href="#WhatAboutCriminals">Doesn't Tor enable criminals to do bad things?</a></h3> <p>Criminals can already do bad things. Since they're willing to break laws, they already have lots of options available that provide <em>better</em> privacy than Tor provides. They can steal cell phones, use them, and throw them in a ditch; they can crack into computers in Korea or Brazil and use them to launch abusive activities; they can use spyware, viruses, and other techniques to take control of literally millions of Windows machines around the world. </p> <p>Tor aims to provide protection for ordinary people who want to follow the law. Only criminals have privacy right now, and we need to fix that. </p> <p>Some advocates of anonymity explain that it's just a tradeoff — accepting the bad uses for the good ones — but there's more to it than that. Criminals and other bad people have the motivation to learn how to get good anonymity, and many have the motivation to pay well to achieve it. Being able to steal and reuse the identities of innocent victims (identify theft) makes it even easier. Normal people, on the other hand, don't have the time or money to spend figuring out how to get privacy online. This is the worst of all possible worlds. </p> <p>So yes, criminals could in theory use Tor, but they already have better options, and it seems unlikely that taking Tor away from the world will stop them from doing their bad things. At the same time, Tor and other privacy measures can <em>fight</em> identity theft, physical crimes like stalking, and so on. </p> <!-- <a id="Pervasive"></a> <h3><a class="anchor" href="#Pervasive">If the whole world starts using Tor, won't civilization collapse?</a></h3> --> <a id="DDoS"></a> <h3><a class="anchor" href="#DDoS">What about distributed denial of service attacks?</a></h3> <p>Distributed denial of service (DDoS) attacks typically rely on having a group of thousands of computers all sending floods of traffic to a victim. Since the goal is to overpower the bandwidth of the victim, they typically send UDP packets since those don't require handshakes or coordination. </p> <p>But because Tor only transports correctly formed TCP streams, not all IP packets, you cannot send UDP packets over Tor. (You can't do specialized forms of this attack like SYN flooding either.) So ordinary DDoS attacks are not possible over Tor. Tor also doesn't allow bandwidth amplification attacks against external sites: you need to send in a byte for every byte that the Tor network will send to your destination. So in general, attackers who control enough bandwidth to launch an effective DDoS attack can do it just fine without Tor. </p> <a id="WhatAboutSpammers"></a> <h3><a class="anchor" href="#WhatAboutSpammers">What about spammers?</a></h3> <p>First of all, the default Tor exit policy rejects all outgoing port 25 (SMTP) traffic. So sending spam mail through Tor isn't going to work by default. It's possible that some server operators will enable port 25 on their particular exit node, in which case that computer will allow outgoing mails; but that individual could just set up an open mail relay too, independent of Tor. In short, Tor isn't useful for spamming, because nearly all Tor servers refuse to deliver the mail. </p> <p>Of course, it's not all about delivering the mail. Spammers can use Tor to connect to open HTTP proxies (and from there to SMTP servers); to connect to badly written mail-sending CGI scripts; and to control their botnets — that is, to covertly communicate with armies of compromised computers that deliver the spam. </p> <p> This is a shame, but notice that spammers are already doing great without Tor. Also, remember that many of their more subtle communication mechanisms (like spoofed UDP packets) can't be used over Tor, because it only transports correctly-formed TCP connections. </p> <a id="ExitPolicies"></a> <h3><a class="anchor" href="#ExitPolicies">How do Tor exit policies work?</a></h3> <p>Each Tor server has an exit policy that specifies what sort of outbound connections are allowed or refused from that server. The exit policies are propagated to the client via the directory, so clients will automatically avoid picking exit nodes that would refuse to exit to their intended destination. </p> <p>This way each server can decide the services, hosts, and networks he wants to allow connections to, based on abuse potential and his own situation. </p> <a id="HowMuchAbuse"></a> <h3><a class="anchor" href="#HowMuchAbuse">Does Tor get much abuse?</a></h3> <p>Not much, in the grand scheme of things. We've been running the network since October 2003, and it's only generated a handful of complaints. Of course, like all privacy-oriented networks on the net, we attract our share of jerks. Tor's exit policies help separate the role of "willing to donate resources to the network" from the role of "willing to deal with exit abuse complaints," so we hope our network is more sustainable than past attempts at anonymity networks. </p> <p>Since Tor has <a href="<page overview>">many good uses as well</a>, we feel that we're doing pretty well at striking a balance currently. </p> <a id="TypicalAbuses"></a> <h3><a class="anchor" href="#TypicalAbuses">So what should I expect if I run a server?</a></h3> <p>If you run a Tor server that allows exit connections (such as the default exit policy), it's probably safe to say that you will eventually hear from somebody. Abuse complaints may come in a variety of forms. For example: </p> <ul> <li>Somebody connects to Hotmail, and sends a ransom note to a company. The FBI sends you a polite email, you explain that you run a Tor server, and they say "oh well" and leave you alone. [Port 80]</li> <li>Somebody tries to get you shut down by using Tor to connect to Google groups and post spam to Usenet, and then sends an angry mail to your ISP about how you're destroying the world. [Port 80]</li> <li>Somebody connects to an IRC network and makes a nuisance of himself. Your ISP gets polite mail about how your computer has been compromised; and/or your computer gets DDoSed. [Port 6667]</li> <li>Somebody uses Tor to download a Vin Diesel movie, and your ISP gets a DMCA takedown notice. See EFF's <a href="<page eff/tor-dmca-response>">Tor DMCA Response Template</a>, which explains to your ISP why it can probably ignore the notice without any liability. [Arbitrary ports]</li> </ul> <p>You might also find that your Tor server's IP is blocked from accessing some Internet sites/services. This might happen regardless of your exit policy, because some groups don't seem to know or care that Tor has exit policies. (If you have a spare IP not used for other activities, you might consider running your Tor server on it.) For example, </p> <ul> <li>Because of a few cases of anonymous jerks messing with its web pages, Wikipedia is currently blocking many Tor server IPs from writing (reading still works). We're talking to Wikipedia about how they might control abuse while still providing access to anonymous contributors, who often have hot news or inside info on a topic but don't want to risk revealing their identities when publishing it (or don't want to reveal to local observers that they're accessing Wikipedia). Slashdot is also in the same boat.</li> <li>SORBS is putting some Tor server IPs on their email blacklist as well. They do this because they passively detect whether your server connects to certain IRC networks, and they conclude from this that your server is capable of spamming. We tried to work with them to teach them that not all software works this way, but we have given up. We recommend you avoid them, and <a href="http://paulgraham.com/spamhausblacklist.html">teach your friends (if they use them) to avoid abusive blacklists too</a>.</li> </ul> <a id="IrcBans"></a> <h3><a class="anchor" href="#IrcBans">Tor is banned from the IRC network I want to use.</a></h3> <p>Sometimes jerks make use of Tor to troll IRC channels. This abuse results in IP-specific temporary bans ("klines" in IRC lingo), as the network operators try to keep the troll off of their network. </p> <p>This response underscores a fundamental flaw in IRC's security model: they assume that IP addresses equate to humans, and by banning the IP address they can ban the human. In reality this is not the case — many such trolls routinely make use of the literally millions of open proxies and compromised computers around the Internet. The IRC networks are fighting a losing battle of trying to block all these nodes, and an entire cottage industry of blacklists and counter-trolls has sprung up based on this flawed security model (not unlike the antivirus industry). The Tor network is just a drop in the bucket here. </p> <p>On the other hand, from the viewpoint of IRC server operators, security is not an all-or-nothing thing. By responding quickly to trolls or any other social attack, it may be possible to make the attack scenario less attractive to the attacker. And most individual IP addresses do equate to individual humans, on any given IRC network at any given time. The exceptions include NAT gateways which may be allocated access as special cases. While it's a losing battle to try to stop the use of open proxies, it's not generally a losing battle to keep klining a single ill-behaved IRC user until that user gets bored and goes away. </p> <p>But the real answer is to implement application-level auth systems, to let in well-behaving users and keep out badly-behaving users. This needs to be based on some property of the human (such as a password he knows), not some property of the way his packets are transported. </p> <p>Of course, not all IRC networks are trying to ban Tor nodes. After all, quite a few people use Tor to IRC in privacy in order to carry on legitimate communications without tying them to their real-world identity. Each IRC network needs to decide for itself if blocking a few more of the millions of IPs that bad people can use is worth losing the contributions from the well-behaved Tor users. </p> <p>If you're being blocked, have a discussion with the network operators and explain the issues to them. They may not be aware of the existence of Tor at all, or they may not be aware that the hostnames they're klining are Tor exit nodes. If you explain the problem, and they conclude that Tor ought to be blocked, you may want to consider moving to a network that is more open to free speech. Maybe inviting them to #tor on irc.oftc.net will help show them that we are not all evil people. </p> <p>Finally, if you become aware of an IRC network that seems to be blocking Tor, or a single Tor exit node, please put that information on <a href="http://wiki.noreply.org/wiki/TheOnionRouter/BlockingIrc">The Tor IRC block tracker</a> so that others can share. At least one IRC network consults that page to unblock exit nodes that have been blocked inadvertently. </p> <a id="SMTPBans"></a> <h3><a class="anchor" href="#SMTPBans">Your nodes are banned from the mail server I want to use.</a></h3> <p>Even though <a href="#WhatAboutSpammers">Tor isn't useful for spamming</a>, some over-zealous blacklisters seem to think that all open networks like Tor are evil — they attempt to strong-arm network administrators on policy, service, and routing issues, and then extract ransoms from victims. </p> <p>If your server administrators decide to make use of these blacklists to refuse incoming mail, you should have a conversation with them and explain about Tor and Tor's exit policies. </p> <a id="Bans"></a> <h3><a class="anchor" href="#Bans">I want to ban the Tor network from my service.</a></h3> <p>We're sorry to hear that. There are some situations where it makes sense to block anonymous users for an Internet service. But in many cases, there are easier solutions that can solve your problem while still allowing users to access your website securely.</p> <p>First, ask yourself if there's a way to do application-level decisions to separate the legitimate users from the jerks. For example, you might have certain areas of the site, or certain privileges like posting, available only to people who are registered. It's easy to build an up-to-date list of Tor IP addresses that allow connections to your service, so you could set up this distinction only for Tor users. This way you can have multi-tiered access and not have to ban every aspect of your service. </p> <p>For example, the <a href="http://freenode.net/policy.shtml#tor">Freenode IRC network</a> had a problem with a coordinated group of abusers joining channels and subtly taking over the conversation; but when they labelled all users coming from Tor nodes as "anonymous users," removing the ability of the abusers to blend in, the abusers moved back to using their open proxies and bot networks. </p> <p>Second, consider that thousands of people use Tor every day simply for good data hygiene — for example, to protect against data-gathering advertising companies while going about their normal activities. Others use Tor because it's their only way to get past restrictive local firewalls. Some Tor users may be legitimately connecting to your service right now to carry on normal activities. You need to decide whether banning the Tor network is worth losing the contributions of these users, as well as potential future legitimate users. </p> <p>At this point, you should also ask yourself what you do about other services that aggregate many users behind a few IP addresses. Tor is not so different from AOL in this respect.</p> <p>Lastly, please remember that Tor servers have <a href="#ExitPolicies">individual exit policies</a>. Many Tor servers do not allow exiting connections at all. Many of those that do allow some exit connections might already disallow connections to your service. When you go about banning nodes, you should parse the exit policies and only block the ones that allow these connections; and you should keep in mind that exit policies can change (as well as the overall list of nodes in the network). </p> <p>If you really want to do this, we provide a <a href="<svnsandbox>contrib/exitlist">Python script to parse the Tor directory</a>. </p> <a id="TracingUsers"></a> <h3><a class="anchor" href="#TracingUsers">I have a compelling reason to trace a Tor user. Can you help?</a></h3> <p> There is nothing the Tor developers can do to trace Tor users. The same protections that keep bad people from breaking Tor's anonymity also prevent us from figuring out what's going on. </p> <p> Some fans have suggested that we redesign Tor to include a <a href="http://wiki.noreply.org/noreply/TheOnionRouter/TorFAQ#Backdoor">backdoor</a>. There are two problems with this idea. First, it technically weakens the system too far. Having a central way to link users to their activities is a gaping hole for all sorts of attackers; and the policy mechanisms needed to ensure correct handling of this responsibility are enormous and unsolved. Second, the bad people <a href="#WhatAboutCriminals">aren't going to get caught by this anyway</a>, since they will use other means to ensure their anonymity (identity theft, compromising computers and using them as bounce points, etc). </p> <p> But remember that this doesn't mean that Tor is invulnerable. Traditional police techniques can still be very effective against Tor, such as interviewing suspects, surveillance and keyboard taps, writing style analysis, sting operations, and other physical investigations. </p> <a id="LegalQuestions"></a> <h3><a class="anchor" href="#LegalQuestions">I have legal questions about Tor abuse.</a></h3> <p>We're only the developers. We can answer technical questions, but we're not the ones to talk to about legal questions or concerns. </p> <p>Please take a look at the <a href="<page eff/tor-legal-faq>">Tor Legal FAQ</a>, and contact EFF directly if you have any further legal questions. </p> </div><!-- #main --> #include <foot.wmi>