tor-webwml.git

@@ -29,6 +29,7 @@

     <li><a href="#WhySlow">Why is Tor so slow?</a></li>

     <li><a href="#Funding">What would The Tor Project do with more

     funding?</a></li>

+    <li><a href="#Metrics">How many people use Tor?  How many relays or exit nodes are there?</a></li>

     </ul>

     <p>Compilation and Installation:</p>

@@ -304,44 +305,23 @@

     <h3><a class="anchor" href="#SupportMail">How can I get an answer to my

     Tor support mail?</a></h3>

-    <p>

-    Many people send the Tor developers mail privately, or send mail to

-    our internal <a href="<page about/contact>">lists</a>, with questions about their

-    specific setup — they can't get their firewall working right,

-    they can't configure Polipo correctly, or so on. Sometimes our

-    volunteers can answer these mails, but typically they need to spend

-    most of their time on development tasks that will benefit more people.

-    This is especially true if your question is already covered in the <a

-    href="<page docs/documentation>">documentation</a> or on this FAQ.

-    </p>

+    <p>There is no official support for Tor. Your best bet is to try the following:

+    <ol>

+    <li>Read through this <a href="<page docs/faq>">FAQ</a>.</li>

+    <li>Read through the <a href="<page docs/documentation>">documentation</a>.</li>

+    <li>Read through the <a

+    href="http://archives.seul.org/or/talk">OR-TALK Archives</a> and

+    see if your question is already answered.</li>

+    <li>Join our <a href="irc://irc.oftc.net#tor">irc channel</a> and

+    state the issue and wait for help.</li>

+    <li>Send an email to tor-assistants at torproject.org. These are

+    volunteers who may be able to help you but you may not get a response

+    for days.</li>

+    </ol>

-    <p>

-    So if we don't answer your mail, first check the <a href="<page

-    docs/documentation>">documentation</a> page, along with this FAQ,

-    to make sure your question isn't already answered.  Then read <a

-    href="http://www.catb.org/~esr/faqs/smart-questions.html">"How to ask

-    questions the smart way"</a>. If this doesn't help you, note that we

-    have <a href="<page docs/documentation>#Support">an IRC channel</a> where you

-    can ask your questions (but if they are still open-ended, ill-formed,

-    or not about Tor, you likely won't get much help there either). Lastly,

-    people on the <a href="<page docs/documentation>#MailingLists">or-talk

-    mailing list</a> may be able to provide some hints for you, if

-    others have experienced your problems too. Be sure to look over <a

-    href="http://archives.seul.org/or/talk/">the archives</a> first.

-    </p>

-    <p>

-    Another strategy is to <a href="<page docs/tor-doc-relay>">run a Tor

-    relay for a while</a>, and/or <a href="<page donate/donate>">donate money</a>

-    <a href="<page getinvolved/volunteer>">or time</a> to the effort. We're more likely

-    to pay attention to people who have demonstrated interest and commitment

-    to giving back to the Tor community.

-    </p>

-    

-    <p>

-    If you find your answer, please stick around on the IRC channel or the

-    mailing list and answer questions from others.

-    </p>

+    <p>If you find your answer, please stick around on the IRC channel or the

+    mailing list and answer questions from others.</p>

     <hr>

@@ -536,6 +516,10 @@

     director for information on making grants or major donations.

     </p>

+    <a id="Metrics"></a>

+		<h3><a class="anchor" href="#Metrics">How many people use Tor?  How many relays or exit nodes are there?</a></h3>

+

+		<p>All this and more about measuring Tor can be found at the <a href="https://metrics.torproject.org">Tor Metrics Portal</a>.</p>

     <hr>

     <a id="HowUninstallTor"></a>