improve the support faq answer.
Andrew Lewman

Andrew Lewman commited on 2012-09-20 20:59:07
Zeige 1 geänderte Dateien mit 5 Einfügungen und 6 Löschungen.

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@@ -377,23 +377,22 @@ encryption, what data you're sending to the destination.</dd>
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     <a id="SupportMail"></a>
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     <h3><a class="anchor" href="#SupportMail">How can I get support?</a></h3>
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-    <p>There is no official support for Tor. Your best bet is to try the following:</p>
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+    <p>Your best bet is to first try the following:</p>
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     <ol>
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     <li>Read through this <a href="<page docs/faq>">FAQ</a>.</li>
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     <li>Read through the <a href="<page docs/documentation>">documentation</a>.</li>
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     <li>Read through the <a
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     href="https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-talk">tor-talk
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     archives</a> and see if your question is already answered.</li>
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-    <li>Join our <a href="irc://irc.oftc.net#tor">irc channel</a> and
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+    <li>Join our <a href="ircs://irc.torproject.org#tor">irc channel</a> and
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     state the issue and wait for help.</li>
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     <li>Send an email to <a
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-    href="mailto:help@rt.torproject.org">help@rt.torproject.org</a>.
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-    These are volunteers who may be able to help you but you may not
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-    get a response for days.</li>
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+    href="mailto:help@rt.torproject.org">help@rt.torproject.org</a>.</li>
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+    <li>If all else fails, try <a href="<page about/contact>">contacting us</a> directly.</li>
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     </ol>
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     <p>If you find your answer, please stick around on the IRC channel or the
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-    mailing list and answer questions from others.</p>
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+    mailing list to help others who were once in your position.</p>
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     <hr>
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