update the contact to highlight help@rt.
Andrew Lewman

Andrew Lewman commited on 2012-12-12 22:06:06
Zeige 1 geänderte Dateien mit 5 Einfügungen und 7 Löschungen.

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@@ -27,12 +27,14 @@
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      <p><i>help@rt.torproject.org</i> is the address to use for Tor support
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       requests. This is staffed for helping people with questions about
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-      all things Tor. This is best effort service with no guarantees.</p>
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+      all things Tor. This is best effort service with no guarantees. We
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+      generally respond within 24 hours.</p>
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     <a id="email"></a>
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     <h3><a class="anchor" href="#email">Email</a></h3>
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     <i>tor-assistants@torproject.org</i> is the catch-all address for
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-    everything. It can be used for reaching people working on Tor.
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+    everything else. It can be used for reaching people working on Tor.
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+    Please email <ew>help@rt.torproject.org</em> for support or help questions.
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     A few other addresses are more specific:
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@@ -41,8 +43,6 @@
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       href="<page getinvolved/translation>">website translations</a>
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       into place, and help answer questions about existing and
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       new translations.</li>
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-      <li><i>tordnsel at torproject.org</i> is the alias for the people responsible for
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-      the tordns exitlist.</li>
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       <li><i>donations@torproject.org</i> is for questions and comments about <a
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       href="<page donate/donate>">getting money to the developers</a>. More
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       donations means <a href="<page docs/faq>#Funding">more
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@@ -83,8 +83,6 @@
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     us at <em>torproject@jit.si</em> for live help, questions, or
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     feedback. This address does not receive emails, only XMPP and VOIP.</p>
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-    <p>The best time to reach someone is 10:00 - 12:00 GMT-5
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-    on Tuesday and 16:00 - 18:00 GMT-5 on Thursday.</p>
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     <p>Our OTR fingerprint is F624A3 158D22 19F48E E28A73 09F527 1AD5DF 668D.
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     Learn more about <a
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     href="http://www.cypherpunks.ca/otr/">Off-the-Record</a>
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@@ -103,7 +101,7 @@
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     will reach the Tor office. Should there be no answer, please leave
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     a message with a way to reach you. Please be aware that your phone
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     company and ours (and everyone in between) could listen to the
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-    call. Please email <i>help@rt.torproject.org</i> for support.</p>
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+    call. Please email <em>help@rt.torproject.org</em> for support.</p>
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   </div>
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