a start at cleaning up the "it isn't working" faq entry
Roger Dingledine

Roger Dingledine commited on 2010-08-26 21:16:46
Zeige 1 geänderte Dateien mit 60 Einfügungen und 41 Löschungen.

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@@ -710,66 +710,85 @@ Please contact us if you know any others.
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 it's not working.</a></h3>
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 <p>
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-Are you sure Tor and Polipo are both running? If you're using Vidalia,
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-you may have to click on the onion and select "Start" to launch Tor.
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+Once you've installed the Tor bundle, there are two questions to ask:
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+first, is your Tor able to establish a circuit? And second, is your
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+Firefox correctly configured to send its traffic through Tor?
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 </p>
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-<p>
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-Did you configure your web browser to http proxy to port 8118? Most people
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-should do this simply by installing Torbutton and making sure it says
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-"Tor enabled" at the bottom.
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-</p>
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-
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-<p>
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-If you are using Firefox and would like to use Tor via the Torbutton
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-extension, make sure you don't have any other proxy add-on such as
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-Foxy Proxy enabled, as it will bypass Torbutton's proxy settings
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-for your browser. Note that using Foxy Proxy is NOT a sufficient
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-substitute for Torbutton. There are many known attacks against
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-a browser setup that does not include Torbutton. Read more in the
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-<a href="<page torbutton/faq>">Torbutton FAQ</a> and
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-the <a href="https://www.torproject.org/torbutton/design/>">Torbutton design</a>
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-specification.
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+<p>If Tor can establish a circuit, the onion icon in
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+Vidalia will turn green. You can also check in the Vidalia
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+Control Panel to make sure it says "Connected to the Tor
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+network!" under Status. For those not using Vidalia, check your <a
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+href="<wiki>TorFAQ#HowdoIsetuploggingorseeTorslogs">Tor logs</a> for
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+a line saying that Tor "has successfully opened a circuit. Looks like
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+client functionality is working."
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 </p>
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 <p>
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-Check your <a href="<wiki>TorFAQ#HowdoIsetuploggingorseeTorslogs">Tor
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-logs</a>. Do they give you any hints about what's going wrong?
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+If Tor can't establish a circuit, here are some hints:
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 </p>
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-<p>
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-Check your system clock. If it's more than a few hours off, Tor will
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+<ol>
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+<li>Are you sure Tor is running? If you're using Vidalia, you may have
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+to click on the onion and select "Start" to launch Tor.</li>
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+<li>Check your system clock. If it's more than a few hours off, Tor will
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 refuse to build circuits. For XP users, synchronize your clock under
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 the clock -&gt; Internet time tab. In addition, correct the day and date
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-under the 'Date &amp; Time' Tab.
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-</p>
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-
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-<p>
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-Is your Internet connection <a
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+under the 'Date &amp; Time' Tab.</li>
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+<li>Is your Internet connection <a
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 href="<wiki>TorFAQ#Myfirewallonlyallowsafewoutgoingports.">firewalled</a>,
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 or do you normally need to use a <a
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 href="<wiki>TorFAQ#MyInternetconnectionrequiresanHTTPorSOCKSproxy.">proxy</a>?
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-Are you running programs like Norton Internet Security that block certain
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-connections, even though you don't realize they do?
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-</p>
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+</li>
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+<li>Are you running programs like Norton Internet Security or SELinux that
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+block certain connections, even though you don't realize they do? They
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+could be preventing Tor from making network connections.</li>
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+<li>Are you in China, or behind a restrictive corporate network firewall
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+that blocks the public Tor relays? If so, you should learn about <a
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+href="<page bridges>">Tor bridges</a>.</li>
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+<li>Check your <a href="<wiki>TorFAQ#HowdoIsetuploggingorseeTorslogs">Tor
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+logs</a>. Do they give you any hints about what's going wrong?</li>
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+</ol>
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 <p>
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-If you installed Polipo yourself (not from a bundle), did you edit the
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-config file as described? Did you restart Polipo after this change?
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-</p>
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-
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+Step two is to confirm that Firefox is correctly configured to send its
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+traffic through Tor. Try the <a href="https://check.torproject.org/">Tor
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+Check</a> site and see whether it thinks you are using Tor. See <a
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+href="<wiki>TorFAQ#HowcanItellifTorisworkingandthatmyconnectionsreallyareanonymizedArethereexternalserversthatwilltestmyconnection">the
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+Tor check FAQ entry</a> for details.
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 <p>
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-For Red Hat Linux and related systems, do you have SELinux enabled? If
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-so, it might be preventing Polipo from talking to Tor. We also run across
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-BSD users periodically who have local firewall rules that prevent some
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-connections to localhost.
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-</p>
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 <p>
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-When it's working, Tor should report that it "has successfully opened
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-a circuit.  Looks like client functionality is working."
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+If it thinks you're not using Tor, here are some hints:
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 </p>
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+<ol>
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+<li>Did you install the Torbutton extension for Firefox? The installation
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+bundles include it, but sometimes people forget to install it. Make sure
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+it says "Tor enabled" at the bottom right of your Firefox window. (For
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+expert users, make sure your http proxy is set to localhost port
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+8118.)</li>
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+<li>Do you have incompatible Firefox extensions like Foxyproxy
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+installed?  If so, uninstall them. (Note that using Foxy Proxy is NOT
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+a sufficient substitute for Torbutton. There are many known attacks
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+against a browser setup that does not include Torbutton. Read more
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+in the <a href="<page torbutton/faq>">Torbutton FAQ</a> and the <a
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+href="https://www.torproject.org/torbutton/design/">Torbutton design</a>
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+specification.)</li>
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+<li>Check that Polipo, the http proxy that passes traffic between Firefox
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+and Tor, is running. On Windows, look in the task manager and check for
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+a polipo.exe. On OS X, open the utilities folder in your applications
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+folder, and open Terminal.app. Then run "ps aux|grep polipo".</li>
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+<li>If you're on Linux, make sure Privoxy isn't running, since it will
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+conflict with the port that our Polipo configuration file picks.</li>
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+<li>If you installed Polipo yourself (not from a bundle), did you edit the
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+config file as described? Did you restart Polipo after this change?</li>
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+<li>For Red Hat Linux and related systems, do you have SELinux enabled? If
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+so, it might be preventing Polipo from talking to Tor. We also run across
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+BSD users periodically who have local firewall rules that prevent some
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+connections to localhost.</li>
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+</ol>
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+
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 <hr />
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 <a id="VidaliaPassword"></a>
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