first cut at the dmca-response doc
Roger Dingledine

Roger Dingledine commited on 2005-02-19 23:29:50
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+ <title>Response template for Tor server operator to ISP</title>
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+<div class="main-column">
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+<!-- PUT CONTENT AFTER THIS TAG -->
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+
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+<h2>Response template for Tor node maintainer to ISP</h2>
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+<hr />
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+<p>Written by the Electronic Frontier
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+Foundation (<a href="http://www.eff.org/">EFF</a>). Last updated 19 Feb 2005.</p>
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+
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+<p>Note to Tor server operators:   In this litigous era, anyone
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+providing routing services may face copyright complaints under the
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+Digital Millennium Copyright Act. Thankfully, the DMCA safe harbors
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+provide immunity from many of them -- both to you and to your
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+upstream provider.  If your Internet host forwards a DMCA complaint
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+to you, here's a template you can use to write a response.  You can
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+tailor this to your own circumstances: if you think your host would
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+be disturbed to hear you're running a server on the network, you may
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+want to take that part out.  Of course it's up to you to comply with
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+your ISP's terms of service.  If you're not comfortable including so
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+much legal explanation, feel free to invite the ISP to contact EFF
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+for a fuller discussion.</p>
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+
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+<p>Also, if you received this document from anywhere besides <a
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+href="http://tor.eff.org/eff/tor-dmca-response.html">http://tor.eff.org/eff/tor-dmca-response.html</a>,
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+it may be out of date. Follow the link to get the latest version.</p>
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+
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+<hr />
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+
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+<p>Dear [ISP]:</p>
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+
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+<p>Thank you for forwarding me the notice you received from [copyright
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+claimant] regarding [content].  I would like to assure you that,
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+contrary to the assertions in the notice, 1) I am not hosting or
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+making available the claimed infringing materials, and 2) you are
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+already protected by the Digital Millennium Copyright Act's ("DMCA")
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+safe harbor from any liability arising from this complaint.   The
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+notice is incorrect, probably based upon misunderstandings about law
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+and about some of the software I run.
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+</p>
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+
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+<p>
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+First, in terms of legal liability, this notice does not create any
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+risk for you as a service provider.  As you know, the DMCA creates
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+four "safe harbors" for service providers to protect them from
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+copyright liability for the acts of their users, when the ISPs
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+fulfill certain requirements. (17 U.S.C. � 512)   The DMCA's
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+requirements vary depending on the ISP's role.  You may be most
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+familiar with the "notice and takedown" provisions of DMCA 512(c),
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+but those apply only to content hosted on your servers, or to linking
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+and caching activity. The "takedown notice" provisions do not apply
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+when an ISP merely acts as a conduit.  Instead, the "conduit" safe
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+harbor of DMCA 512(a) has different and less burdensome requirements,
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+as the D.C. Circuit Court of Appeals held in RIAA v. Verizon (see
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+<a href="http://www.eff.org/legal/cases/RIAA_v_Verizon/opinion-20031219.pdf">http://www.eff.org/legal/cases/RIAA_v_Verizon/opinion-20031219.pdf</a>)
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+and the Eighth Circuit Court of Appeals confirmed in RIAA v. Charter
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+(see <a href="http://www.eff.org/IP/P2P/Charter/033802P.pdf">http://www.eff.org/IP/P2P/Charter/033802P.pdf</a>).
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+</p>
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+
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+<p>
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+Here, any content that came from or through my computers merely
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+passed through your network, so DMCA 512(a) applies.  Under DMCA
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+512(a), you are immune from money damages for copyright infringement
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+claims if you maintain "a policy that provides for termination in
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+appropriate circumstances of subscribers and account holders of the
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+service provider's system or network who are repeat infringers."  If
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+you have and implement such a policy, you are free from fear of
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+copyright damages, period.
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+</p>
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+
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+<p>
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+As for what makes a reasonable policy, as the law says, it's one that
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+only terminates subscribers who are repeat infringers. A notice
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+claiming infringement is not the same as a determination of
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+infringement. The notification you received is not proof of any
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+copyright infringement, and it certainly is not proof of the "repeat
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+infringement" that is required under the law before you need to
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+terminate my account.  I have not infringed any copyrights and do not
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+intend to do so.  Therefore, you continue to be protected under the
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+DMCA 512(a) safe harbor, without taking any further action.
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+</p>
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+
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+<p>
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+You might be curious, though, about what did trigger the notice.  The
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+software that likely triggered the faulty notice is a program I run
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+called Tor.  Tor is network software that helps users to enhance
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+their privacy, security, and safety online. It does not host or make
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+available any content.  Rather, it is part of a network of nodes on
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+the Internet that simply pass packets among themselves before sending
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+them to their destinations, just as any Internet host does.  The
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+difference is that Tor tunnels the connections such that no hop can
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+learn both the source and destination of the packets, giving users
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+protection from nefarious snooping on network traffic.  Tor protects
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+users against hazards such as harassment, spam, and identity theft.
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+In fact, even the U.S. Naval Research Lab has recognized Tor's value
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+when it helped to fund development of the software. (For more on Tor,
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+see <a href="http://tor.eff.org/">http://tor.eff.org/</a>.)  As an
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+organization committed to
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+protecting the privacy of its customers, I hope you'll agree that
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+this is a valuable technology.
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+</p>
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+
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+<p>
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+Thank you for working with me on this matter.  As a loyal subscriber,
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+I appreciate your notifying me of this issue and hope that the
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+complete protections of DMCA 512 put any concerns you may have at
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+rest. If not, please contact me with any further questions.
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+</p>
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+
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+<p>
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+Very truly yours,<br />
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+Your customer, [User]
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+</p>
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+
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+</div><!-- #main -->
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+</div>
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+</body>
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+</html>
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