resurrect the support section. remove the telephone section.
Roger Dingledine commited on 2016-03-11 22:31:17
Zeige 1 geänderte Dateien mit 22 Einfügungen und 10 Löschungen.
- about/en/contact.wml 60d859c3f..9e2656106
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@@ -22,10 +22,10 @@ |
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<li><a href="#security">Security Issues</a></li> |
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</ul> |
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- <!-- |
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<a id="support"></a> |
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<h3><a class="anchor" href="#support">Support</a></h3> |
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+ <!-- |
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<p><i>help@rt.torproject.org</i> is the address to use for |
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questions about all things Tor, volunteering, and offering |
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resources. This is best effort service with no guarantees. We |
| ... | ... |
@@ -41,19 +41,29 @@ |
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</ul> |
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--> |
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+ <p>If you have questions about using Tor:</p> |
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+ <ol> |
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+ <li>Read through the <a href="<page docs/faq>">FAQ</a> and the |
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+ <a href="<page docs/documentation>">documentation</a>.</li> |
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+ <li>See if your question is asked or answered on our |
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+ <a href="https://tor.stackexchange.com/">StackExchange page</a>.</li> |
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+ <li>Join the <a href="#irc">#tor irc channel</a>, state the issue, |
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+ and wait patiently for help.</li> |
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+ <li>Read through the archives of the |
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+ <a href="<page docs/documentation>#MailingLists">mailing lists</a> |
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+ to see if anybody else has raised your issue recently. Note that |
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+ you need to subscribe to the mailing lists before you can post.</li> |
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+ </ol> |
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+ |
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+ <p>If you find your answer, please stick around to contribute back |
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+ and help others who were once in your position.</p> |
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+ |
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<a id="email"></a> |
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<h3><a class="anchor" href="#email">Email</a></h3> |
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- <!-- Please email <ew>help@rt.torproject.org</em> for general questions. |
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- |
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- A few other addresses are more specific: --> |
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+ <p>If you have Tor questions, please try to help yourself via the |
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+ above support venues.</p> |
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<ul> |
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- <li><i>tor-talk@lists.torproject.org</i> is for all discussion |
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- about theory, design, development, and use of Onion Routing. |
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- <i>tor-dev@lists.torproject.org</i> is for Tor research and |
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- development. For both of these <a href="<page |
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- docs/documentation>#MailingLists">mailing lists</a>, |
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- you must subscribe before you can post.</li> |
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<li><i>donations@torproject.org</i> is for questions and comments about <a |
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href="<page donate/donate>">getting money to the developers</a>. More |
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donations means <a href="<page docs/faq>#Funding">more |
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@@ -92,6 +102,7 @@ |
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</ul> |
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</p> |
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+<!-- |
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<a id="phone"></a> |
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<h3><a class="anchor" href="#phone">Telephone</a></h3> |
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<p>Please be aware that your |
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@@ -99,6 +110,7 @@ |
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the call. Please do not call for technical support. Instead, email |
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<em>help@rt.torproject.org</em>. Technical support phone calls are not |
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returned.</p> |
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+--> |
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<a id="mail"></a> |
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<h3><a class="anchor" href="#mail">Mailing Address</a></h3> |
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