C/troubleshooting.page (4da906a) - tor-tb-manual.git

troubleshooting.page

<info>
 <desc>What to do if Tor Browser doesn't work.</desc>
 <link type="guide" xref="index" group="#last" />
</info>

<title>Troubleshooting</title>

The Tor Browser should get you online automatically after clicking the 
"Connect" button on the start up screen.

If it doesn't connect, there may be a simple fix. Try each of the following:

<list>
 <item>
 Make sure another Tor Browser is not already running. If you're 
 not sure if Tor Browser is running, restart your computer.
 </item>
 <item>
 'Allow' Tor in your antivirus program.
 </item>
 <item>
 Temporarily disable your firewall.
 </item>
 <item>
 Delete Tor Browser and install it again. If updating, do not overwrite 
 your previous Tor Browser files.
 </item>
</list>

If you still can't connect, your internet service provider might be censoring 
connections to Tor. Follow the instructions in the <link 
xref='circumvention'>Circumvention</link> section.

If the above steps do not address your problem, email help@rt.torproject.org 
with your operating system, the details of your problem, and what you've 
already tried.

</page>

tor-tb-manual.git

Stop abusing sort title and use groups instead