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5) #include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"
6) 
7) <div id="content" class="clearfix">
8) 	<div id="breadcrumbs">

9)     <a href="<page index>">Home &raquo; </a>

10)     <a href="<page about/overview>">About &raquo; </a>

11)     <a href="<page about/contact>">Contact</a>
12)   </div>
13)   <div id="maincol">
14)     <h2>Tor: Contact</h2>

15)     <ul>

16)     <li><a href="#support">Support</a></li>

17)     <li><a href="#email">Email</a></li>
18)     <li><a href="#irc">IRC</a></li>

19)     <li><a href="#twitter">Twitter</a></li>

20)     <li><a href="#phone">Telephone</a></li>

21)     <li><a href="#mail">Mailing Address</a></li>

22)     <li><a href="#security">Security Issues</a></li>

23)     </ul>

24) 

25)     <a id="support"></a>

26)     <h3><a class="anchor" href="#support">Support</a></h3>

27) 

28)     <!--

29)      <p><i>help@rt.torproject.org</i> is the address to use for
30)     questions about all things Tor, volunteering, and offering
31)     resources. This is best effort service with no guarantees. We

32)     generally respond within 48 hours. For support in other languages,
33)     try:</p>
34) 
35)     <ul>
36)       <li><i>help-ar@rt.torproject.org</i> for Arabic</li>
37)       <li><i>help-es@rt.torproject.org</i> for Spanish</li>
38)       <li><i>help-fa@rt.torproject.org</i> for Farsi</li>
39)       <li><i>help-fr@rt.torproject.org</i> for French</li>
40)       <li><i>help-zh@rt.torproject.org</i> for Mandarin</li>
41)     </ul>

42)     -->

43) 

44)     <p>If you have questions about using Tor:</p>
45)     <ol>
46)     <li>Read through the <a href="<page docs/faq>">FAQ</a> and the
47)     <a href="<page docs/documentation>">documentation</a>.</li>
48)     <li>See if your question is asked or answered on our
49)     <a href="https://tor.stackexchange.com/">StackExchange page</a>.</li>
50)     <li>Join the <a href="#irc">#tor irc channel</a>, state the issue,
51)     and wait patiently for help.</li>
52)     <li>Read through the archives of the
53)     <a href="<page docs/documentation>#MailingLists">mailing lists</a>
54)     to see if anybody else has raised your issue recently. Note that
55)     you need to subscribe to the mailing lists before you can post.</li>
56)     </ol>
57) 
58)     <p>If you find your answer, please stick around to contribute back
59)     and help others who were once in your position.</p>
60) 

61)     <a id="email"></a>

62)     <h3><a class="anchor" href="#email">Email</a></h3>

63)     <p>If you have Tor questions, please try to help yourself via the

64)     above support venues. Please don't use the below contact addresses
65)     for helpdesk or user requests — we all get too much mail and
66)     we won't be able to help you there.</p>

67) 

68)     <ul>

69)       <li><i>donations@torproject.org</i> is for questions and comments about <a

70)       href="<page donate/donate>">getting money to the developers</a>. More

71)       donations means <a href="<page docs/faq>#Funding">more
72)       Tor</a>. We're happy to help think about creative ways for you
73)       to contribute.</li>

74)       <li><i>press@torproject.org</i> is for press/media.</li>
75)       <li><i>execdir@torproject.org</i> is for questions and comments about

76)       Tor the non-profit corporation: trademark questions, affiliation
77)       and coordination, major gifts, contract inquiries, licensing and
78)       certification, etc.</li>

79)     </ul>

80) 

81)     <a id="irc"></a>

82)     <h3><a class="anchor" href="#irc">IRC</a></h3>

83)     <p>Tor users and developers can also be found in the following channels on <a
84)     href="http://www.oftc.net/oftc/">OFTC</a>:</p>

85) 

86)     <ul>

87)       <li><i>#tor</i> - For questions about using Tor (as a client, as
88)       a relay, as an onion service). Having trouble running Tor or have
89)       a question for other Tor users? Then this is the spot for you.</li>

90)       <li><i>#tor-dev</i> - Channel for people who want to do development.

91)       Discussions about Tor-related coding, protocols, and <a href="<page

92)       getinvolved/volunteer>">project ideas</a> are all welcome.</li>

93)       <li><i>#tor-project</i> - Organization discussions unrelated to
94)       software development. A great place to discuss Tor community events,

95)       outreach, translation, or website improvements.</li>

96)     </ul>

97) 

98)     <a id="twitter"></a>
99)     <h3><a class="anchor" href="#twitter">Twitter</a></h3>

100)     <p>Follow us on Twitter:
101) 	<ul>
102) 	  <li>English account: <a href="https://twitter.com/TorProject">@TorProject</a></li>
103)     	  <li>Farsi (Persian) account: <a href="https://twitter.com/torproject_fa">@TorProject_fa</a></li>
104) 	</ul>
105)     </p>

106) 

107) <!--

108)     <a id="phone"></a>

109)     <h3><a class="anchor" href="#phone">Telephone</a></h3>

110)     <p>Please be aware that your

111)     phone company and ours (and everyone in between) could listen to

112)     the call. Please do not call for technical support. Instead, email

113)     <em>help@rt.torproject.org</em>. Technical support phone calls are not

114)     returned.</p>

115) -->

116) 

117)     <a id="mail"></a>
118)     <h3><a class="anchor" href="#mail">Mailing Address</a></h3>
119)     <p>Should you need to reach us via old reliable mail, our mailing
120)     address is:
121)       <p>The Tor Project, Inc<br>
122)          7 Temple Street, Suite A<br>
123)          Cambridge, MA 02139-2403 USA</p>
124)     </p>
125) 

126)     <a id="security"></a>
127)     <h3><a class="anchor" href="#security">Security Issues</a></h3>
128)     <p>If you found a security issue in one of our projects or our
129)     infrastructure, please email the respective maintainer. You can find
130)     their GPG fingerprint/key on our <a
131)     href="https://db.torproject.org">developer ldap search page</a>. Due
132)     to the many different projects we have, we do not offer a single
133)     list for security issues.
134) 

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