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5) #include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"
6) 
7) <div id="content" class="clearfix">
8) 	<div id="breadcrumbs">

9)     <a href="<page index>">Home &raquo; </a>

10)     <a href="<page about/overview>">About &raquo; </a>

11)     <a href="<page about/contact>">Contact</a>
12)   </div>
13)   <div id="maincol">
14)     <h2>Tor: Contact</h2>

15)     <ul>

16)     <li><a href="#support">Support</a></li>

17)     <li><a href="#irc">IRC</a></li>

18)     <li><a href="#twitter">Twitter</a></li>

19)     <li><a href="#email">Email</a></li>

20)     <li><a href="#mail">Mailing Address</a></li>

21)     <li><a href="#security">Security Issues</a></li>

22)     </ul>

23) 

24)     <a id="support"></a>

25)     <h3><a class="anchor" href="#support">Support</a></h3>

26) 

27)     <!--

28)      <p><i>help@rt.torproject.org</i> is the address to use for
29)     questions about all things Tor, volunteering, and offering
30)     resources. This is best effort service with no guarantees. We

31)     generally respond within 48 hours. For support in other languages,
32)     try:</p>
33) 
34)     <ul>
35)       <li><i>help-ar@rt.torproject.org</i> for Arabic</li>
36)       <li><i>help-es@rt.torproject.org</i> for Spanish</li>
37)       <li><i>help-fa@rt.torproject.org</i> for Farsi</li>
38)       <li><i>help-fr@rt.torproject.org</i> for French</li>
39)       <li><i>help-zh@rt.torproject.org</i> for Mandarin</li>
40)     </ul>

41)     -->

42) 

43)     <p>If you have questions about using Tor:</p>
44)     <ol>

45)     <li>Check our <a href="https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support">support wiki</a> for answers to some of the most frequently asked questions about Tor.</li>

46)     <li>See if your question is asked or answered on our

47)     <a href="https://tor.stackexchange.com/">StackExchange page</a>. If
48)     it isn't, please consider asking it there! Then everybody else can
49)     benefit from your question and the answer to it.</li>

50)     <li>Join the <a href="#irc">#tor irc channel</a>, state the issue,
51)     and wait patiently for help.</li>
52)     <li>Read through the archives of the
53)     <a href="<page docs/documentation>#MailingLists">mailing lists</a>
54)     to see if anybody else has raised your issue recently. Note that
55)     you need to subscribe to the mailing lists before you can post.</li>
56)     </ol>
57) 
58)     <p>If you find your answer, please stick around to contribute back
59)     and help others who were once in your position.</p>
60) 

61)     <a id="irc"></a>

62)     <h3><a class="anchor" href="#irc">IRC</a></h3>

63)     <p>Tor users and developers can also be found in the following channels on <a

64)     href="https://www.oftc.net/">OFTC</a>:</p>

65) 

66)     <ul>

67)       <li><i>#tor</i> - For questions about using Tor (as a client, as
68)       a relay, as an onion service). Having trouble running Tor or have
69)       a question for other Tor users? Then this is the spot for you.</li>

70)       <li><i>#tor-dev</i> - Channel for people who want to do development.

71)       Discussions about Tor-related coding, protocols, and <a href="<page

72)       getinvolved/volunteer>">project ideas</a> are all welcome.</li>

73)       <li><i>#tor-project</i> - Organization discussions unrelated to
74)       software development. A great place to discuss Tor community events,

75)       outreach, translation, or website improvements.</li>

76)       <li><i>#tor-meeting</i> - The various Tor teams, like the network
77)       team, the browser team, the UX team, and the metrics team, hold
78)       periodic <a href="http://meetbot.debian.net/tor-meeting/">publicly
79)       logged</a> meetings in this channel.</li>

80)     </ul>

81) 

82)     <a id="twitter"></a>
83)     <h3><a class="anchor" href="#twitter">Twitter</a></h3>

84)     <p>Follow us on Twitter:
85) 	<ul>
86) 	  <li>English account: <a href="https://twitter.com/TorProject">@TorProject</a></li>
87)     	  <li>Farsi (Persian) account: <a href="https://twitter.com/torproject_fa">@TorProject_fa</a></li>
88) 	</ul>
89)     </p>

90) 

91)     <a id="email"></a>
92)     <h3><a class="anchor" href="#email">Email</a></h3>
93)     <p>If you have Tor questions, please try to help yourself via the

94)     above support venues. Please don't use this contact address

95)     for helpdesk or user requests — we all get too much mail and
96)     we won't be able to help you there.</p>
97) 
98)     <ul>

99)       <li><i>frontdesk@rt.torproject.org</i> is for questions and
100)       comments about Tor the non-profit organization: funding and
101)       donations, trademark questions,
102)       affiliation and coordination, major gifts, contract inquiries, etc.
103)       Please note that email is not a great approach for safe
104)       communication, so if you need privacy consider reaching us some
105)       other way. Also note that the frontdesk is currently handled by
106)       volunteers, so please be patient.
107)       </li>

108)     </ul>
109) 

110)     <a id="mail"></a>
111)     <h3><a class="anchor" href="#mail">Mailing Address</a></h3>

112)     <p>Should you need to reach us via old-fashioned mail, our mailing
113)     address is:</p>
114) <address>The Tor Project<br>
115) 217 1st Ave South #4903<br>

116) Seattle, WA 98194 USA<br><br>

117) </address>

118) 

119)     <a id="security"></a>
120)     <h3><a class="anchor" href="#security">Security Issues</a></h3>
121)     <p>If you found a security issue in one of our projects or our
122)     infrastructure, please email the respective maintainer. You can find
123)     their GPG fingerprint/key on our <a
124)     href="https://db.torproject.org">developer ldap search page</a>. Due
125)     to the many different projects we have, we do not offer a single
126)     list for security issues.
127) 

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