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5) #include "head.wmi" TITLE="Tor Project: Contact" CHARSET="UTF-8"
6) 
7) <div id="content" class="clearfix">
8) 	<div id="breadcrumbs">

9)     <a href="<page index>">Home &raquo; </a>

10)     <a href="<page about/overview>">About &raquo; </a>

11)     <a href="<page about/contact>">Contact</a>
12)   </div>
13)   <div id="maincol">
14)     <h2>Tor: Contact</h2>

15)     <ul>

16)     <li><a href="#support">Support</a></li>

17)     <li><a href="#email">Email</a></li>
18)     <li><a href="#irc">IRC</a></li>

19)     <li><a href="#twitter">Twitter</a></li>

20)     <li><a href="#phone">Telephone</a></li>

21)     <li><a href="#mail">Mailing Address</a></li>

22)     <li><a href="#security">Security Issues</a></li>

23)     </ul>

24) 

25)     <a id="support"></a>

26)     <h3><a class="anchor" href="#support">Support</a></h3>

27) 

28)     <!--

29)      <p><i>help@rt.torproject.org</i> is the address to use for
30)     questions about all things Tor, volunteering, and offering
31)     resources. This is best effort service with no guarantees. We

32)     generally respond within 48 hours. For support in other languages,
33)     try:</p>
34) 
35)     <ul>
36)       <li><i>help-ar@rt.torproject.org</i> for Arabic</li>
37)       <li><i>help-es@rt.torproject.org</i> for Spanish</li>
38)       <li><i>help-fa@rt.torproject.org</i> for Farsi</li>
39)       <li><i>help-fr@rt.torproject.org</i> for French</li>
40)       <li><i>help-zh@rt.torproject.org</i> for Mandarin</li>
41)     </ul>

42)     -->

43) 

44)     <p>If you have questions about using Tor:</p>
45)     <ol>
46)     <li>Read through the <a href="<page docs/faq>">FAQ</a> and the
47)     <a href="<page docs/documentation>">documentation</a>.</li>
48)     <li>See if your question is asked or answered on our
49)     <a href="https://tor.stackexchange.com/">StackExchange page</a>.</li>
50)     <li>Join the <a href="#irc">#tor irc channel</a>, state the issue,
51)     and wait patiently for help.</li>
52)     <li>Read through the archives of the
53)     <a href="<page docs/documentation>#MailingLists">mailing lists</a>
54)     to see if anybody else has raised your issue recently. Note that
55)     you need to subscribe to the mailing lists before you can post.</li>
56)     </ol>
57) 
58)     <p>If you find your answer, please stick around to contribute back
59)     and help others who were once in your position.</p>
60) 

61)     <a id="email"></a>

62)     <h3><a class="anchor" href="#email">Email</a></h3>

63)     <p>If you have Tor questions, please try to help yourself via the
64)     above support venues.</p>

65) 

66)     <ul>

67)       <li><i>donations@torproject.org</i> is for questions and comments about <a

68)       href="<page donate/donate>">getting money to the developers</a>. More

69)       donations means <a href="<page docs/faq>#Funding">more
70)       Tor</a>. We're happy to help think about creative ways for you
71)       to contribute.</li>

72)       <li><i>press@torproject.org</i> is for press/media.</li>
73)       <li><i>execdir@torproject.org</i> is for questions and comments about

74)       Tor the non-profit corporation: trademark questions, affiliation
75)       and coordination, major gifts, contract inquiries, licensing and
76)       certification, etc.</li>

77)     </ul>

78) 

79)     <a id="irc"></a>

80)     <h3><a class="anchor" href="#irc">IRC</a></h3>

81)     <p>Tor users and developers can also be found in the following channels on <a
82)     href="http://www.oftc.net/oftc/">OFTC</a>:</p>

83) 

84)     <ul>

85)       <li><i>#tor</i> - For questions about using Tor (as a client, as
86)       a relay, as an onion service). Having trouble running Tor or have
87)       a question for other Tor users? Then this is the spot for you.</li>

88)       <li><i>#tor-dev</i> - Channel for people who want to do development.

89)       Discussions about Tor-related coding, protocols, and <a href="<page

90)       getinvolved/volunteer>">project ideas</a> are all welcome.</li>

91)       <li><i>#tor-project</i> - Organization discussions unrelated to
92)       software development. A great place to discuss Tor community events,

93)       outreach, translation, or website improvements.</li>

94)     </ul>

95) 

96)     <a id="twitter"></a>
97)     <h3><a class="anchor" href="#twitter">Twitter</a></h3>

98)     <p>Follow us on Twitter:
99) 	<ul>
100) 	  <li>English account: <a href="https://twitter.com/TorProject">@TorProject</a></li>
101)     	  <li>Farsi (Persian) account: <a href="https://twitter.com/torproject_fa">@TorProject_fa</a></li>
102) 	</ul>
103)     </p>

104) 

105) <!--

106)     <a id="phone"></a>

107)     <h3><a class="anchor" href="#phone">Telephone</a></h3>

108)     <p>Please be aware that your

109)     phone company and ours (and everyone in between) could listen to

110)     the call. Please do not call for technical support. Instead, email

111)     <em>help@rt.torproject.org</em>. Technical support phone calls are not

112)     returned.</p>

113) -->

114) 

115)     <a id="mail"></a>
116)     <h3><a class="anchor" href="#mail">Mailing Address</a></h3>
117)     <p>Should you need to reach us via old reliable mail, our mailing
118)     address is:
119)       <p>The Tor Project, Inc<br>
120)          7 Temple Street, Suite A<br>
121)          Cambridge, MA 02139-2403 USA</p>
122)     </p>
123) 

124)     <a id="security"></a>
125)     <h3><a class="anchor" href="#security">Security Issues</a></h3>
126)     <p>If you found a security issue in one of our projects or our
127)     infrastructure, please email the respective maintainer. You can find
128)     their GPG fingerprint/key on our <a
129)     href="https://db.torproject.org">developer ldap search page</a>. Due
130)     to the many different projects we have, we do not offer a single
131)     list for security issues.
132) 

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